INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I place an order?

To place an order, simply browse our website, add desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details to complete the order.

What payment methods do you accept?

We accept various payment methods including credit/debit cards (Visa, Mastercard, RuPay), UPI, and Mobile Wallets.

Can I modify or cancel my order after it's been placed?

We process orders promptly to ensure quick delivery, but if you need to modify or cancel your order, please contact our customer service team as soon as possible. We’ll do our best to accommodate your request, but once an order has been shipped, it cannot be modified.

How do I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery on our website or through the carrier’s website.

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location. You can find more information about international shipping on our Shipping Information page.

How can I contact customer service?

You can reach our customer service team via email at contact@impcops.org.in or by phone at 9962290901. Our representatives are available 9AM to 8PM (Monday to Saturday) to assist you with any questions or concerns you may have.

CONTACT US FOR ANY QUESTIONS